BiographyI am currently the Deputy Dean for the Faculty of Management, Law and Social Sciences and Professor of Digital Governance at University of Bradford. Before moving to University of Bradford, I held various senior management roles at Brunel Business School and was a Professor of Digital Governance at Brunel University London. My current research is multidisciplinary and centred around public sector policy implementation, process transformation through digital government, social innovation and the implementation, diffusion and adoption of disruptive technologies within a smart city – services context. Focusing on the evolving role of technology, I closely follow and critique digital enabled service transformation efforts in government. My passion for solving societal problems through research and innovation together with a vast network of collaborators from both academia and industry has allowed me to attract over £25 million of R&D funding over the last few years from the EU, ESRC, Qatar Foundation, British Council and UK Local Government. As a research-active academic, I continue to publish in Chartered Association of Business Schools 3* and 4* journals. My publications have appeared in Journal of Information Technology, Journal of Business Research, European Journal of Marketing, International Review of Administrative Sciences, Government Information Quarterly, Information Systems Frontiers, Technological Forecasting and Social Change, Production Planning and Control, International Business Review, Computers in Human Behaviour and European Journal of Operational Research. Prior to my academic career, I worked in several multinational organisations both in the UK and overseas and my last role in industry was as a Methods and Process Analyst at IBM UK.